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Retail · Corporate Values Training

Bringing Shared Values to Life Across a Fast-Growing Coffee Chain

A training program that communicates the same corporate values and behavior standards to every team across hundreds of newly opened stores.

GOFACTORY
Sample screen from the Coffy project
Project

Context, Need and Approach

Context

Coffy is expanding rapidly across Turkey, onboarding dozens of new team members every month. At this pace of growth, keeping corporate culture and behavior standards consistent across every store became a critical need.

Need

Coffy wanted to communicate its brand values and expected behaviors to new and existing employees in a single, consistent and memorable format — something teams would actually watch and internalize, not just a written handbook.

Approach

With GOFACTORY, a Values and Behaviors training tailored to Coffy's corporate identity was scripted and produced, using the brand's own voice, real field examples and short, actionable messages teams could apply in their daily work.

Solution

How Did We Structure It?

1

Needs Analysis

Target audience, existing structure and measurement expectations were clarified together.

2

Design

Content and the learning flow were structured around the organization's processes.

3

Production and Setup

Content was produced, the platform configured and integrations completed.

4

Launch and Improvement

The program went live; continuous improvement continues based on usage data.

Products Used

Components Working Together in This Project

GOFACTORY

Tailored Content

Scenario-based production of the Values and Behaviors training in Coffy's brand voice.

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