Context
L'Oréal Turkey needed to serve the CPD, Luxe and Kiehl's segments at the same time, each with its own team structure, brand voice and target audience.
Retail · Multi-Portal Learning EcosystemThree Academies, One Ecosystem: CPD, Luxe and Kiehl's
Building an integrated learning ecosystem across three separate portals — CPD Academy, Luxe Academy and Kiehl's Academy — spanning makeup training to personal development.
GOFACTORYGOCATALOGGOLMS
Project
Context, Need and Approach
Need
The brief was to deliver a consistent learning experience across all three portals, combining brand-specific makeup application training with a broad library supporting teams' personal development and motivation.
Approach
With GOFACTORY, brand-specific makeup training series were scripted and produced; GOCATALOG gave teams access to a ready-made library of personal development and motivation content; GOLMS brought CPD Academy, Luxe Academy and Kiehl's Academy together on a single, manageable learning infrastructure.
Solution
How Did We Structure It?
1
Needs Analysis
Target audience, existing structure and measurement expectations were clarified together.
2
Design
Content and the learning flow were structured around the organization's processes.
3
Production and Setup
Content was produced, the platform configured and integrations completed.
4
Launch and Improvement
The program went live; continuous improvement continues based on usage data.
Products Used
Components Working Together in This Project
Tailored Content
Brand-specific, scenario-based production of makeup training series.
Ready-to-Use Training Library
A ready-made library of personal development and motivation content.
Learning Platform
Managing CPD Academy, Luxe Academy and Kiehl's Academy under one roof.
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